Customer Service & Enrollment Representative

BVM Agency Inc

  • Merrillville, IN
  • 3 days ago

    Highlights

    In this role, you'll work directly with customers inside retail locations and community-based promotional events, helping individuals learn about renewable energy programs and assisting eligible customers through the enrollment process. This is a face-to-face customer engagement position that offers paid training, ongoing mentorship, and advancement opportunities for individuals looking to build a long-term career in customer relations, sales, and leadership.

    Numbers & Facts

    LocationMerrillville, IN

    Description

    Customer Enrollment Representative

    BVM Agency Inc is currently hiring motivated and outgoing individuals for an Entry-Level Customer Enrollment Representative position in the Merrillville area.

    In this role, you'll work directly with customers inside retail locations and community-based promotional events, helping individuals learn about renewable energy programs and assisting eligible customers through the enrollment process. This is a face-to-face customer engagement position that offers paid training, ongoing mentorship, and advancement opportunities for individuals looking to build a long-term career in customer relations, sales, and leadership.

    Responsibilities

    • Engage with customers in retail and event-based environments

    • Educate individuals about available renewable energy programs and benefits

    • Answer questions and provide clear, accurate information

    • Assist eligible customers with completing the enrollment process

    • Maintain accurate records of customer interactions and enrollments

    • Represent BVM Agency Inc professionally and positively at all times

    • Work collaboratively with team members to achieve daily and weekly goals

    Qualifications

    • Strong communication and interpersonal skills

    • Positive attitude and customer-focused mindset

    • Comfortable speaking with new people in a face-to-face environment

    • Reliable, professional, and goal-oriented

    • Customer service, retail, hospitality, or sales experience is helpful but not required

    • Must be authorized to work in the United States

    What We Offer

    • Weekly base pay plus performance-based bonuses

    • Paid training and ongoing development

    • Hands-on coaching from experienced leaders

    • Clear advancement opportunities into leadership and management roles

    • Team-oriented and supportive work environment

    • Travel and networking opportunities

    • Valuable experience in customer engagement, marketing, and business development

    If you're looking for an opportunity to build professional skills, gain hands-on experience, and grow with an expanding company, we'd love to hear from you.

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