Customer Service Engineer

Human Castle LLC

  • Tonawanda, NY
  • 6 days ago

    Highlights

    This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses. Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer .

    Numbers & Facts

    LocationTonawanda, NY

    Description

    Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses.

     

    Key Details:

    • Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars
    • Execute expertise on equipment and maintain vendor relationships
    • Spearhead equipment rebuild/refurbishment activities for clients
    • Work hand-in-hand with Strategic Account Managers
    • USE SAP to manage projects, materials, parts and more
    • Support global Customer Service teams
    • Support Business Development and Sales teams
    • Leading or supporting capital equipment upgrade projects
    • Handle warranty processing

     

    Required:

    • Associate's Degree in Engineering or related
    • 2 years of experience in Engineering related field

     

    Preferred:

    • Bachelor's Degree in Engineering or related
    • Experience supporting customers and clients

     

    Company will NOT provide sponsorship now or in the future. U.S. Persons only apply.



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