Highlights
The part-time Customer Service Dispatcher operates a computer-aided dispatch system, receives emergency and non-emergency calls for assistance, and will assist visitors to the Campus Police Station. Assist faculty, staff, students, and visitors who come to Campus Police for routine business and emergencies.
Numbers & Facts
| Location | Weston, MA |
| Industry | Education |
| Company Size | 500 to 999 employees |
| Year Founded | 1927 |
| Website | http://www.regiscollege.edu/ |
Description
Summary
The part-time Customer Service Dispatcher operates a computer-aided dispatch system, receives emergency and non-emergency calls for assistance, and will assist visitors to the Campus Police Station.
Essential Functions
- Operate the College switchboard and transfer calls to proper departments.
- Process requests for information regarding vehicle registration, driving records, and warrants.
- Operate a variety of communications equipment including radio consoles, telephones, and computer systems.
- Utilize the Criminal Justice Information System (CJIS) terminal to run license plates and outstanding warrants.
- Perform timely dispatch by way of the two-way radio system of law enforcement on campus.
- Report to Weston Police, Fire, EMS, and emergency personnel, all emergencies within the college or as otherwise directed by Campus Police.
- Monitor alarm systems (intrusion, card access, carbon monoxide, fire, and duress) throughout the College. Dispatch appropriate units as needed.
- Assist faculty, staff, students, and visitors who come to Campus Police for routine business and emergencies.
- Responsible for the distribution of emergency messaging when required.
- Monitor telephone system for trouble alarms and report to vendor and superiors.
- Monitor CCTV camera system and document and report irregularities.
- Maintain records with Campus Conference & Events.
- Contact Facilities Management administrators when necessary regarding emergency repairs, snow removal, etc.
- Contact College administration when necessary regarding student issues.
- Assist in processing Regis College parking permits.
- Enter citations into records management system.
About Company
Regis is a private Catholic coed university in Greater Boston with more than 3,000 undergraduate, graduate, and doctoral students within the four schools of arts and sciences, business and communication, health sciences, and nursing. Regis is located 12 miles from Boston on a beautiful suburban campus in Weston, MA. Founded in 1927 by the Sisters of Saint Joseph, Regis offers students a values-based education integrated with cutting-edge technology and industry-focused curriculum. Students can enroll in courses on campus or in the University's rapidly expanding online program.
Students from across the U.S. and abroad pursue studies in the University's School of Health Sciences, School of Business and Communication, School of Arts and Sciences and the Richard and Sheila Young School of Nursing. Regis students are encouraged to take advantage of flexible educational options like the Fast Track to Master's Program, which allows students to earn a combined bachelor and master's degree in as little as five years
Regis offers:
Students from across the U.S. and abroad pursue studies in the University's School of Health Sciences, School of Business and Communication, School of Arts and Sciences and the Richard and Sheila Young School of Nursing. Regis students are encouraged to take advantage of flexible educational options like the Fast Track to Master's Program, which allows students to earn a combined bachelor and master's degree in as little as five years
Regis offers:
- A classic New England campus environment with more than 70 percent of undergraduate students living on campus in five residence halls which include new suite-style rooms and fitness equipment.
- A comprehensive internship program where students participate in unique clinical and internship experiences in Boston and the surrounding area. 97% of Regis graduates are employed full-time or are enrolled in graduate school six months after graduation.
- Unique global experience opportunities through its Center for Global Connections, including study abroad and global service learning programs.
- A nationally recognized nursing program that has received the National League for Nursing designation as a Center of Excellence in Nursing Education for a third consecutive time.
- Broad academic support services through the Academic Center for Excellence and a 12:1 student-to-faculty ratio.
- An expansive library with a learning commons, study and research space with FitDesks that allow students to exercise while studying, and a Dunkin' Donuts.
- 25+ clubs and organizations and student programming.
The intergenerational campus includes a Children's Center, named 2017 Program of the Year by the National Coalition for Campus Children's Centers, and a Lifelong Learning program (LLARC) for senior adults with a passion for learning. Regis North, a satellite campus in Lawrence, Mass., in partnership with Northern Essex Community College (NECC), offers nursing, public health, sports management and health sciences bachelor degree completion programs to students in the Merrimack Valley. Regis is also an Apple Distinguished School for 2016-2018.
Regis has 20 men's and women's NCAA Division III athletic teams in the Great Northeast Athletics Conference (GNAC). The Athletic Facility includes:
- Indoor facilities with three fitness rooms, a six-lane swimming pool, gymnasium, athletic training room, and team room.
- Outdoor facilities with a turf field surface for field hockey, lacrosse, and soccer; an eight-lane track around the field; six tennis courts; and a softball diamond with a dirt infield and grass outfield.