Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
* Provide excellent customer service while delivering orders to the customer
* Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
* Ensure a high degree of professionalism and personal presentation when interacting with customers
* Drive a company vehicle safely and in accordance to Kroger's driving standards
* Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
* Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
* Control and maintain an accurate record of customer deliveries
* Assist fellow drivers that may encounter difficulties while out delivering
* Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
* Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
* Complete pre-inspections check of company vehicle before use and report any defects to supervisor
* Operate company provided technology devices for mapping and customer interaction
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
* Valid drivers license
* Excellent communication and customer service skills
* Must annually pass a DOT regulated medical exam
* Must have a good driving record
* Ability to operate a delivery van and handheld tablet device
* Must be able to lift up to 50 lbs. with or without reasonable accommodation
* Must be at least 21 years old
* May require chauffers license in some states
*Desired Previous Job Experience/Education:*
* High School Diploma or GED
* Any customer service experience
* Any deliver driver experience
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicants qualifications and our organizational priorities.