Pro Resources is seeking a Customer Service Coordinator for a client in Rome City, IN. This is a great opportunity for a professional, personable, and organized individual who enjoys communicating with customers and keeping daily operations running smoothly. The ideal candidate is comfortable working with computers, communicates professionally through email, and can learn new processes quickly. As the first point of contact for customers, this person will play an important role in representing the company and creating a positive customer experience.
Shift and Compensation
- Monday-Friday 7:30- 4PM
- Compensation is from 52,000 USD to 56,160 USD per year
Job Duties
Serve as the first point of contact for customers and provide professional, timely communication.
Respond to customer inquiries and emails in a courteous and professional manner.
Utilize Microsoft Office and Microsoft 365 applications to support daily operations.
Use Excel regularly to maintain information, organize data, and assist with administrative tasks.
Help coordinate daily activities and ensure tasks are completed accurately and on time.
Maintain a positive, customer-focused attitude in all interactions.
Learn company procedures, systems, and processes quickly.
Background Profile
Proficiency with Microsoft Office, Microsoft 365 email, and Excel.
Strong written and verbal communication skills.
Professional email etiquette and customer service skills.
Positive personality with a friendly, approachable demeanor.
Ability to learn quickly, adapt to changing priorities, and work independently.
Strong organizational skills and attention to detail.
Dependable and committed to completing work accurately and on time.