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Customer Service Coordinator

inSync Staffing

  • Garden Grove, CA
  • 2 days ago
  • $20–$25 Per Hour

Highlights

This role contributes to maintaining accurate system data, supporting customer communication, and executing key business initiatives, including a project updating pricing on open orders. The position works closely with Customer Service, Planning, and cross-functional teams to ensure timely processing of requests, improved workflow efficiency, and consistent customer experience.

Numbers & Facts

LocationGarden Grove, CA
IndustryStaffing/Employment Agencies
Salary$20–$25 Per Hour
Company Size50 to 99 employees
Year Founded2014
Websitehttp://www.insyncstaffing.com/default.html

Description

Customer Service Coordinator
Pay rate: $20.00/hour - $25.00/hour
Hours: 8am-5pm, M-F
Location: Garden Grove, CA
Duration: 4 months

Summary:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. .

Duties:
  • Supports the Customer Service team with high-volume administrative tasks, customer follow-ups, and order management activities.
  • This role contributes to maintaining accurate system data, supporting customer communication, and executing key business initiatives, including a project updating pricing on open orders.
  • The position works closely with Customer Service, Planning, and cross-functional teams to ensure timely processing of requests, improved workflow efficiency, and consistent customer experience.
Education
  • Education Level Degree or Program of Study Required/Preferred
  • HS Diploma or GED Required
  • Intermediate Excel Skills are required.
  • Associates/Bachelor s Degree Preferred/Desired

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Company

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.

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