Customer Service Coordinator duties: Answer phones, responding to emails, coordinating shipping, following up on customer inquiries, and performing other assigned duties. Basic proficiency in computer systems, data entry, and common office software.
Numbers & Facts
Location
Dallas, Texas
Description
Customer Service Coordinator needs 2+ years experience
Customer Service Coordinator requires:
Onsite
Prior experience in a customer-facing role (phone, email, or in person).
Basic proficiency in computer systems, data entry, and common office software.
Ability to stay positive, empathetic, and professional when handling customer concerns.
Customer support
Familiarity with the optical/ophthalmological market products/services.
CRM / ERP
Great Plains, Zoho, SAP, or similar platforms.
Customer Service Coordinator duties:
Answer phones, responding to emails, coordinating shipping, following up on customer inquiries, and performing other assigned duties.