Customer Service Coordinator

Customer Service Coordinator needs 2+ years experience

Customer Service Coordinator requires:

• Onsite
• Prior experience in a customer-facing role (phone, email, or in person).
• Basic proficiency in computer systems, data entry, and common office software.
• Ability to stay positive, empathetic, and professional when handling customer concerns.
• Customer support
• Familiarity with the optical/ophthalmological market products/services.
• CRM / ERP
• Great Plains, Zoho, SAP, or similar platforms.

Customer Service Coordinator duties:

• Answer phones, responding to emails, coordinating shipping, following up on customer inquiries, and performing other assigned duties.