Customer Service Coordinator / CSC Pain Management

Overview:

Join our team as a day shift, PRN, Pain Management Customer Service Coordinator (CSC) in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. 
People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. 
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

Lovelace UNM Rehabilitation Hospital includes state-of-the-art rehabilitation services for patients recovering from healthcare conditions. It is the only rehabilitation hospital in the state accredited in six programs by the Commission on Accreditation of Rehabilitation Facilities.

Responsibilities:

Provide direct customer service and front desk assistance for assigned departments, including but not limited to admitting, registering, scheduling, and verifying insurance.
Handled customer account transactions, provided customer assistance, and performed and/or oversaw cashiering operations.
Adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications:

Job Requirements:

High School Diploma or GED equivalent.
One (1) year of previously related experience.
Medical Terminology Knowledge.
Knowledge of insurance plans.
Knowledge of office procedures.

Preferred Job Requirements:

Associate’s Degree in a related field of study.
Heart Saver Certification.
Previous medical office experience.