Customer Service Coordinator / CSC Family Practice

Lovelace Regional Hospital includes 24/7 emergency services, intensive care, inpatient and outpatient rehabilitation, surgical and birthing services for Roswell and the surrounding community. Responsibilities: Provides direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.

Overview:

Join our team as a day shift, full-time, Family Practice Customer Service Coordinator (CSC) in Roswell, NM. 

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

• Lovelace Regional Hospital includes 24/7 emergency services, intensive care, inpatient and outpatient rehabilitation, surgical and birthing services for Roswell and the surrounding community.

Responsibilities:

• Provides direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications:

Job Requirements:

• High School Diploma or GED equivalent.
• One (1) year of previously related experience.
• Medical Terminology knowledge.
• Knowledge of office procedures.
• Knowledge of insurance plans.

Preferred Job Requirements:

• Associate’s Degree in a related field of study.
• Previous medical office experience.
• Heart Saver.