Customer Service - Community Manager

VSF Rentals

  • Oxford, OH
  • 20 days ago

    Highlights

    We're looking for a Community Manager to run day-to-day leasing and resident operations across our properties, based primarily out of our office with regular time at other sites. 1–2 years of experience in high-volume customer service, leasing, property management, or operations, including direct resident and leasing interactions.

    Numbers & Facts

    LocationOxford, OH

    Description

    VSF Rentals is growing fast — we've tripled our portfolio in 12 months and plan to double again in the next 12–18. We're looking for a Community Manager to run day-to-day leasing and resident operations across our properties, based primarily out of our office with regular time at other sites.

    What you'll do:

    • Be the first point of contact for resident inquiries, leasing questions, and concerns
    • Manage leasing documentation, phone/email correspondence, and resident records
    • Keep activity logs and CRM/property management software up to date
    • Partner with the regional team to improve resident satisfaction and site performance
    • Take ownership of your properties — spot problems early and fix them without waiting to be told

    Requirements

    What you need:

    • 1–2 years of experience in high-volume customer service, leasing, property management, or operations, including direct resident and leasing interactions
    • Comfortable with spreadsheets, Google Drive, and CRM or property management software
    • Eligible to work in the United States
    • Regularly able to travel between properties as needed

    Benefits

    Why VSF Rentals:

    • Salary of $50,000–$70,000/year + quarterly bonus incentives
    • 2 weeks PTO, no waiting period, with increases over time
    • Company-provided tech
    • Real advancement opportunity as we scale into new properties
    • A fast-moving, metrics-driven team where results — not tenure — determine your trajectory

    We're a high-accountability, low-politics environment: we track results, reward performance, and give direct feedback. If you want structure and slow pace, this isn't it.

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