Customer Service-College Savings

Customer Service Representative - College Savings

Days/Hours: Monday - Friday (11:00-8:00)

Salary: $17 per hour

Summary: Positioned in a call center environment, provide inbound service to multiple prepaid and investment customers and process transactions as needed.

What you will do:

• Answer incoming phone and email inquiries from customers.
• Process account maintenance and financial transactions.
• Assist potential customers with enrollment inquiries.
• Understand and explain complex rules and regulations of each plan to customer(s).
• Research and respond to financial inquiries for customers, managers, and client Success Team members.
• Other Duties as assigned.