Customer Service Clerk

We are seeking a Customer Service Clerk to join the team at our Montevallo, Alabama facility. This role provides order processing support to the Customer Service team while ensuring to deliver the highest level of service. Position is a clerical support role for the Customer Service team.

Principal Responsibilities:

Accurately enters and reviews sales orders within 24 hoursInputs customer and sales data into processing system according to company proceduresEnsures all proper paperwork is filed in customer folders to meet department policyProvides backup coverage for Account Representative/SpecialistsAssists with special projects/reporting as assignedSupports invoicing customers, invoicing freight, and matching records for paymentDevelops and maintains detailed written desk instructions covering all major responsibilitiesMay perform additional clerical responsibilities including mail distribution, filing, and general administrative tasksParticipates and contributes to company safety programPerforms other related duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Qualifications:

Education: High School DiplomaExperience: Three to six months related experience and/or training; previous clerical support experienceLicense/Certification: N/A

Knowledge, Skills and Abilities:

Advance proficiency in Microsoft SuiteStrong organizational skills, proactive attitude with exceptional attention to detailCapability to multi-task and work under pressure of deadlinesAbility to work in a team environment and interface interdepartmentally

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