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Customer Service - Call Team

TRC Talent Solutions

  • Atlanta, GEORGIA
  • 22 days ago
  • Remote

    Highlights

    TRC Talent Solutions, the exclusive talent and recruiting partner for Porsche Financial Services, is seeking Customer Service Representatives to support Porsche Financial Services and its luxury brand partners Bentley and Lamborghini. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.

    Numbers & Facts

    LocationAtlanta, GEORGIA (
    Remote
    )

    Description

    Customer Service Representative Luxury Automotive Financial Services
    Location: Remote | Type: Long-Term Contract-to-Hire
    Company: Porsche Financial Services (TRC Talent Solutions)


    TRC Talent Solutions, the exclusive talent and recruiting partner for Porsche Financial Services, is seeking Customer Service Representatives to support Porsche Financial Services and its luxury brand partners Bentley and Lamborghini. This role offers the opportunity to deliver high-end, white-glove customer service while working in a strong, collaborative culture with real advancement potential.


    Whats In It for You
    As a TRC contractor, you will receive:
    PTO allotment
    Full benefits program
    Bonus and promotion opportunities
    A positive, supportive culture


    Key Responsibilities
    Provide One Contact Resolution to customers via phone, email, and web
    Deliver premium, white-glove customer service to customers, dealers, and internal teams
    Meet service-level targets including AHT, Quality, and Schedule Adherence
    Navigate multiple systems including Fiserv V8 and internal phone tools
    Follow established workflows for administrative requests


    Qualifications
    3+ years of customer service experience; auto finance preferred
    Knowledge of FDCPA, FCRA, ECOA, and federal privacy regulations
    High computer literacy and ability to multitask
    High school diploma required; college degree preferred
    Ready to build a long-term career supporting iconic luxury automotive brands?

    TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. #ind703

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