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Retail Customer Service Associate FedEx Office
Charlottesville, VA1 day ago
- $17
Highlights
Works with Regional Sales Managers and outside sales representatives to build and maintain customer relationships and track account activities. Monitors established credit limits of customers and ascertains credit rating of new and existing customers when needed.
Numbers & Facts
| Location | Waynesboro, VA |
| Industry | Manufacturing - Other |
| Company Size | 50 to 99 employees |
| Year Founded | 1959 |
| Website | http://www.vpc.com |
Description
Customer Orders
- Prepares quotes and enters orders for customers ensuring accuracy of data entry
- Informs customers of available products, quotes prices and credit terms
- Estimates date of delivery to customer based on knowledge of production and delivery schedules and notifies customer of any anticipated delays.
- Provides technical support to customers by responding to inquiries and/or obtaining support from an Applications Engineer when needed.
- Investigates and resolves customer problems related to deliveries, pricing, product reliability, etc., with authority to settle minor complaints
Sales
- Works with Regional Sales Managers and outside sales representatives to build and maintain customer relationships and track account activities.
Clerical
- Monitors established credit limits of customers and ascertains credit rating of new and existing customers when needed.
- Enters new customer data and account information for current customers into database
Education/Experience
High school diploma or general education degree (GED and two or more years related experience and/or training.
Computer Skills
In depth knowledge of MS Office Suite Products, order processing and manufacturing software
EEO Statement
Virginia Panel Corporation is an Equal Opportunity/Affirmative Action Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
About Company
Virginia Panel Corporation designs, manufactures and markets Interface Connector products for commercial, military, telecommunications, aerospace, medical, automotive, and consumer electronic applications. VPC is equipped with the latest technology for manufacturing interface systems. Successful affiliations with major government defense contractors attest to VPC’s ability to perform well under strictly regulated guidelines. Our personnel are highly trained and motivated with one goal in mind—to provide the customer with the most advanced, high quality connector interface available in the market.