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Customer Service Associate

PGW

  • North Charleston, South Carolina
  • 16 days ago
  • $45,000–$55,000 Per Year

Highlights

Customer Service Teammate Responsible to establish and maintain good customer relations and to accurately complete paperwork required to track and service customers. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.

Numbers & Facts

LocationNorth Charleston, South Carolina
IndustryAutomotive Sales and Repair Services
Salary$45,000–$55,000 Per Year
Company Size1,500 to 1,999 employees
Year Founded2008
Websitehttps://www.buypgwautoglass.com/

Description

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:https://www.youtube.com/watch?v=Y3Dgn9Xrq1w
Customer Service Teammate
Responsible to establish and maintain good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications
  • Commitment to excellence at all levels of service.
  • Retail experience, automotive experience helpful.
  • Good communication skills, cheerful and friendly.
  • Enthusiastic attitude and good work ethic.
  • Basic computer and office management skills.
  • Clean and neat appearance, good telephone voice.
Principle Responsibilities & Duties
Employee Relations
  • Works to maintain a team effort of quality customer service
Customer Relations / Business Development
  • Greets the customer.
  • Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
  • Bills out the customer.
  • Obtains any technical information from manager or tune-up technicians in response to questions from customers.
  • Presents all promotional materials to customers.
  • Maintains marketing programs including reminder cards/notices as directed by manager.
Compensation: $45,000.00 - $55,000.00 per year

About Company

Pittsburgh Glass Works, LLC is a leading end-to-end product and service provider in the automotive glass industry marketplace. Employing more than 4,500 people worldwide, our business comprises automotive glass manufacturing, wholesale and retail distribution services, and retailer alliance partnerships. To learn more, check out our specific business overviews and websites – pgwglass.com.

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