Customer Service Associate

Pay: $17.00 per hour

Position Overview

Sparta Networking is hiring Customer Service Associates for an on-site customer support opportunity in the travel and hospitality industry.

This is an inbound phone role focused on helping customers with reservations, scheduling, account questions, and general service needs. Paid training is provided, and previous travel or call center experience is not required.

Schedule Options

• Monday–Friday, 9:00 AM–4:00 PM
• Monday–Friday, 3:00 PM–10:00 PM
• Saturday–Tuesday, 9:00 AM–6:00 PM

Responsibilities

• Answer incoming customer calls
• Assist with reservations and scheduling
• Provide clear information about services and options
• Update customer accounts and document calls
• Help resolve routine questions and concerns
• Follow established procedures and service guidelines
• Escalate more complex issues when needed
• Maintain dependable attendance and professional communication

Qualifications

• Strong communication and listening skills
• Comfortable speaking with customers by phone
• Basic computer and data-entry skills
• Reliable, organized, and detail-oriented
• Able to learn new systems and procedures
• Must be at least 18 years old

Experience in customer service, hospitality, retail, sales, reservations, office support, or a call center is helpful but not required.

What We Offer

• $17.00 per hour
• Weekly pay
• Paid training
• Commission opportunities
• Consistent schedules
• Ongoing team support
• Opportunity for continued growth

Apply

Submit your current resume and indicate which schedule you are available to work.

Visit www.spartanetworking.com to view additional opportunities.

Sparta Networking is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.