The primary purpose of a Customer Service Clerk is to create an outstanding customer experience through exceptional service. A Customer Service Clerk is responsible for greeting customers and assisting them as necessary, providing fast, friendly and accurate check out services, handling refunds and returns. Previous experience in a customer service environment is preferred, but will train the right candidate.
Duties and Responsibilities:
- Observe all store rules and company policies.
- Maintain a neat, well groomed personal appearance at all times and observe company dress regulations.
- Greet all customers and provide them with prompt and courteous service.
- Observe shift -operating hours at all times as scheduled by department manager.
- Must have excellent communication and customer service skills.
- Maintain general housekeeping and sanitation standards in compliance with store policies.
- Comply with all safety policies and procedures.
- Perform other duties as requested by management.