The part-time Day Shift Customer Service Assistant (CSA) acts as a liaison between patients, families, and clinical staff, ensuring respectful communication and support.
They assist with patient navigation, provide pre- and post-treatment support, transport patients as needed, and utilize computer systems accurately.
Effective communication, interpersonal skills, and the ability to remain calm under stress are essential.
Benefits include competitive pay, health coverage from day one, retirement matching, paid time off, professional development, tuition assistance, relocation support, and dailyPay access.
The organization is committed to diversity and inclusion, emphasizing person-centered care and honoring individual dignity.
Minimum qualifications include customer service experience and strong organizational skills.
About the Company
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Trinity Health
Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.