Brand Marketing (Branding), Brand Strategy, Communication Skills, Customer Relations, Customer Satisfaction, Customer Service Operations, Customer Support/Service, Detail Oriented, High School Diploma, Interpersonal Skills, Marketing Strategy, Multitasking, Operations, Organizational Skills, Problem Solving Skills, Retail, Team Player, Track Customer Issues
LOCATION
Columbus, Ohio
POSTED
3 days ago
About Us
Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset.
Job Summary
We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and help create exceptional service experiences. This role is ideal for individuals who enjoy helping others, building positive relationships, and working in a collaborative environment.
Responsibilities
Welcome customers and provide professional assistance.
Assist customers with questions, requests, and service needs.
Provide accurate information about company products and services.
Build strong customer relationships through outstanding service.
Maintain organized records of customer interactions and activities.
Support daily customer service operations and team objectives.
Collaborate with team members to ensure customer satisfaction.
Follow company customer service standards and procedures.
Participate in ongoing training and professional development.
Qualifications
High school diploma or equivalent required.
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Positive attitude and professional demeanor.
Strong organizational and multitasking skills.
Ability to work independently and as part of a team.
Reliable, adaptable, and detail-oriented.
Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.