Customer Service and Sales Representative

J To Insurance Agency Inc

Escondido, CA

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JOB DETAILS

SKILLS

Analysis Skills, Background Investigation, Billing, Business Growth, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Industry/Trade Analysis, Insurance, Microsoft Office, Multitasking, Organizational Skills, Problem Solving Skills, Sales, Sales Support, Service Delivery, Team Player

LOCATION

Escondido, CA

POSTED

30+ days ago

Benefits:

Retirement
Paid time off

Are you a people-first professional who enjoys building relationships, solving problems, and making a real impact in your community?

A top-performing Farmers Insurance agency is growing, and we’re looking for a motivated, service driven individual to join our team. This isn’t just a customer service role; it’s an opportunity to grow your career, increase your earning potential, and become a trusted advisor to our clients.

We help protect what matters most, homes, cars, businesses, and families; and we’re looking for someone who takes pride in helping others do the same.

What You'll Do

Build meaningful, long-term relationships with clients and local community members
Guide clients through coverage options and recommend personalized insurance solutions
Answer questions related to policies, billing, claims, and coverage with clarity and care
Provide fast, friendly service via phone, email, and in person
Support account updates, policy changes, and renewals
Identify opportunities to cross-sell and support new business growth
Stay up to date on insurance products, systems, and industry trends
Collaborate with a supportive team to hit goals and deliver excellent service

What We're Looking For

Spanish fluency is strongly preferred and may be required for certain client-facing responsibilities
Licensed or willing to obtain prior to hire (we can help guide you through the process)
Proven experience in sales and customer service, preferably in the insurance industry
Strong communication and relationship-building skills
Organized, detail-oriented, and able to manage multiple priorities
Comfortable using computers, CRM systems, and Microsoft Office
Self-motivated with a positive, team-oriented mindset
Strong analytical and problem-solving skills and attention to detail
Successful background check

Customer Service and Sales Representative

J To Insurance Agency Inc

Escondido, CA

About the Company

J To Insurance Agency Inc

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