Customer Service and Sales Representative

Were seeking an ambitious, hardworking and friendly Sales Development Representative

to be part of our growing team! Our Agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks.

Salary Range: $18.00 - $22.00 per hour

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Evenings Off

Health Insurance

Paid Time Off (PTO)

Career Growth Opportunities

Flexible Schedule

Retirement Plan

Responsibilities

• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
• Cold call, direct email and perform other lead generation activities.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Schedule appointments for sales staff to meet prospective customers.

We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service. The ideal candidate will:

• Must be able to speak Spanish and English
• Must be able to get P&C (Property & Casualty) Licensed
• Have a high-energy, positive approach
• Be able to meet individual performance metrics goals
• Successfully juggle multiple priorities at any given time
• Possess outstanding written and verbal communication skills
• Understand basic product, billing and processing guidelines
• Accept feedback when offered and works well with others
• Maintain positive and upbeat written and verbal communication
• Research and identify timely solutions to client-related problems
• Have solid computer skills with knowledge of Windows and Microsoft Office