OPEN JOB FAIR WEDNESDAY MARCH 25, 2026 8:00 AM - 11:30 AMLOCATION: KALCO LIGHTING, LTD 6355 S WINDY RD LAS VEGAS, NV 89119Customer Service and Order Entry SpecialistOverviewKalco Lighting is looking for a customer service (CS) and order entry (OE) member tojoin our growing team. This team member would join our existing CS/OE team membersand assist in all aspects of handling our growing customer base. The ideal candidate would have strong experience in both customer service handling, as well as strongorder entry and technological skills for handling data entry tasks within our ERP andCRM systems. In addition, the ideal candidate would be crucial in providing feedback tothe existing CS/OE team on ways to improve our processes and join in the collaborativeenvironment we have built at Kalco Lighting.This role is best suited for someone who wants to grow their experience within anestablished luxury lighting company. Our hope is the ideal candidate would have theirown existing experience in the CS/OE fields, and we would spend 1-2 months trainingthem to fully understand our company’s processes. We view this position as a long-term position that will continue to grow as we grow both our CS/OE team.Required Skills
- Order entry and data management
Experience with at least 1 ERP or CRM system, a plus to have experience with Sage ERP systems
- Ability to answer multiple phone calls and live chats per hour
Experience managing customer returns and complaints
- Motivated to learn new skills and information about our product offering
Strong attention to detail
- Interest in the luxury lighting/interior design industry
Excellent written and verbal communication skills
- Experience handling multiple email inboxes
Strong multitasking skills to jump between
- Experience with Microsoft Office 365 Apps including Excel, Word, and Outlook
Recommended Skills
Experience with Sage ERP systems
- Spanish language experience a plus
Duties
Daily proofing and manual entry of orders into ERP system
- Answer phone calls to assist customers in their questions about our products
Communicate with other departments for order updates
- Daily auditing of orders on hold to determine what is needed to ship them
Premier Luxury Lighting Manufacturer.
As we enter our fifth decade in the lighting world, Kalco Lighting is embarking on a new chapter. We carry our commitment forward and have refined our product line to include innovative products that speak directly to emerging trends. Serving the needs of our customers has always been our passion, and our products reveal pride in our legacy of artisan-made lighting and a design-driven culture that values inspiration, innovation, and sustainability.Kalco Lighting takes great pride in its employees and is known for excellent service and a customer-centric approach in all we do. We offer an excellent benefits package that includes medical benefits including vision and dental, 401K with an employer match, optional enhanced benefits with Colonial Life, and a comprehensive holiday and PTO schedule. If you strive for excellence, are friendly, detail-oriented, have a great work ethic, and are looking for a family atmosphere, please apply today!