Customer Service Advocate

JOB DESCRIPTION:*Provide client support with a “people-first” mentality*Work with customers who have complaints, orders, or require information about products/services purchased *Provide solutions that fit individualized situations and prioritize the customer needs during each step of the process. JOB REQUIREMENTS:*Seeking candidates who can thrive in a fast-paced environment and excel in a challenging yet quality-focused environment*Strong oral, written, and presentation skills*Able to handle escalations and de-escalation while staying calm.