Customer Service & Administrative Processing Specialist (Temporary)

LaneStaffing, Inc

Houston, TX

JOB DETAILS
SALARY
$16.53–$17.13
SKILLS
Administrative Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, English Language, Establish Priorities, High School Diploma, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, Team Player, Telephone Skills, Time Management, Typing
LOCATION
Houston, TX
POSTED
30+ days ago

Job Summary 

LaneStaffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment.

This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations. Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail.

Key Responsibilities 

  • Accurately enter and update records in internal systems

  • Review documentation for completeness and accuracy

  • Respond professionally to inbound calls and email inquiries

  • Provide accurate information regarding processes, timelines, and requirements

  • Maintain confidentiality of sensitive records and information

  • Prioritize daily assignments and meet processing deadlines

  • Investigate and resolve discrepancies requiring follow-up

  • Work collaboratively in a team-based office environment

Schedule

  • Monday – Friday, 8:00 AM – 5:00 PM

  • Some late nights and weekends required during peak operational periods

Minimum Qualifications

  • High school diploma or GED

  • At least 1 year of clerical or office experience

  • At least 2 years of customer service experience

  • Minimum typing speed of 35 words per minute

  • Strong attention to detail

  • Professional phone and email etiquette

  • Ability to handle confidential information with discretion

Preferred 

  • Experience in high-volume processing environments

  • Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred)

  • Familiarity with Microsoft Office (Excel, Word, Outlook)

Work Environment

  • Office-based setting

  • Extended computer use

  • Occasional lifting up to 30 lbs

  • Must be comfortable sitting for extended periods

Additional Requirements

  • Must pass background screening

  • Must be able to commit to the full project timeline (February – October 2026)

About the Company

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LaneStaffing, Inc