We are looking for Customer Service Assistants (CSAs) to work in the North Area Office in Wade Commons for University Housing. Starting pay is $12.22. Must be able to work a minimum of 12 hours a week.
A CSA will...
Receive, sort, log, and distribute mail and packages to students using our lockers and online system StarRez
Distribute and log room keys issued to students, staff, housekeeping, maintenance personnel, and vendors following established university guidelines
Intake maintenance requests and submit them onto StarRez or route them to emergency maintenance
Provide accurate information to students and visitors, both in person and over the phone
Maintain a neat and orderly office
Monitor the activity and reset reservable spaces
Attend weekly staff meetings
Complete daily audits of all the room keys and master keys
Route questions to the correct department or staff member
Other duties as assigned
Some background of customer service preferred
Basic computer skills
Some experience answering phones
Detail oriented