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Customer Sales Support

Apollo Professional Solutions

  • Chula Vista, CA
  • 30+ days ago
  • $27.45 Per Hour

Highlights

Create and maintain reports in Power BI and Excel to improve processes and reduce shop turnaround time (TAT). Coordinate with warehouse distribution, provisioning, and E-commerce teams to support customer satisfaction and order delivery.

Numbers & Facts

LocationChula Vista, CA
IndustryOther/Not Classified
Company Size100 to 499 employees
Year Founded1983
Websitehttp://apollopros.com/

Description

  Customer Sales Support
Chula Vista, California
Onsite
1st Shift
No travel required
$27.45/hr Position Summary
  • 1-year contract with potential for permanent hire.
  • Manage repair orders within the ERP system.
  • Quote repairs and support on-time shipment delivery.
  • Respond to customer inquiries in a timely and professional manner.
  • Develop and maintain reports focused on repair order process flows to improve visibility and efficiency.
  • Ensure high attention to detail and accuracy.
Responsibilities
  • Create SAP transactions to maintain order, inventory, and invoicing accuracy.
  • Support automation of repair order entry processes using ERP-related tools.
  • Create and maintain reports in Power BI and Excel to improve processes and reduce shop turnaround time (TAT).
  • Coordinate with warehouse distribution, provisioning, and E-commerce teams to support customer satisfaction and order delivery.
  • Work with the sales team to create customer orders and acknowledgements in accordance with PSA obligations and standard work procedures.
  • Coordinate with sales, shipping, and warehouse teams to expedite or trace shipments.
  • Participate in Kaizen events and support the Collins Operating System (CORE).
  • Provide solutions to recognized business problems.
  • Make effective decisions on routine problems.
Required Qualifications
  • High school diploma or AA/AS degree (or other 2-year post-high school training).
  • Less than 2 years of relevant experience.
  • Must be a U.S. Person (U.S. citizen, permanent resident, refugee, or asylee).
  • Experience using a database for data entry.
  • ERP system experience (SAP or similar).
  • Ability to solve routine problems using established processes and systems.
  • Experience with:
    • Microsoft Excel
    • Microsoft Word
    • Microsoft Outlook
    • Microsoft PowerPoint
    • Microsoft Office
Preferred Qualifications
  • Strong verbal and written communication skills (phone, email, and in person).
  • Excellent interpersonal relationship skills.
  • Strong organizational skills with the ability to prioritize and complete tasks with minimal direction.
  • Experience with logistics, shipment tracking, and support.
  • Repair station or manufacturing process experience.
  • Aerospace contract administration experience.
  • Working knowledge of:
    • SAP
    • Microsoft Dynamics
    • Power BI
Clearance Requirements
  • U.S. Person required
 

About Company

Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)

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