Customer Sales Coordinator

Job Description:

Now hiring for a Customer Sales Coordinator

Location: Cincinnati, OH

Pay Rate: $23.00 - $25.00 per hour

Shift: 8 AM - 4:30 PM | Monday - Friday

Are you a customer-focused professional with experience in sales support, account coordination, or customer service? Join a team where you'll help strengthen customer relationships, support revenue growth, and provide solutions that create a seamless customer experience.

Customer Sales Coordinator Education Requirements

• Associate degree in Business, Sales, Marketing, Communications, or a related field preferred.
• An equivalent combination of education and relevant customer service/sales experience will be considered.

Customer Sales Coordinator Skills + Experience Requirements

• Minimum of 2 years of experience in customer service, sales support, inside sales, account coordination, or call center/contact center environments.
• Experience supporting customers through phone, email, and other communication channels.
• Proven sales experience or the ability to identify customer needs and recommend solutions is preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office, including Word, Outlook, and Excel.
• Ability to learn and utilize software systems for order processing, invoicing, and payment tracking.
• Strong attention to detail and ability to maintain accurate records.
• Ability to handle confidential information professionally.

Customer Sales Coordinator Physical Capabilities

• Ability to sit for extended periods while working at a computer workstation.
• Ability to use a computer, telephone, headset, and other office equipment for extended periods.
• Ability to communicate effectively with customers, team members, and business partners.
• Ability to travel independently locally and nationally for customer visits, expos, conferences, and events as needed.
• Ability to perform administrative tasks requiring accuracy, organization, and attention to detail.

Customer Sales Coordinator Job Duties + Responsibilities

• Provide exceptional customer service and sales support through phone, email, and in-person interactions.
• Support customer retention and revenue growth by identifying opportunities for additional products and services.
• Assist with new customer development through outreach, presentations, customer visits, and events.
• Respond to customer inquiries, resolve issues, and provide timely solutions.
• Assist customers with e-commerce ordering, account updates, and website navigation.
• Create, track, and maintain customer invoices and payment records.
• Collaborate with finance, production, and shipping teams to support accurate and timely order fulfillment.
• Maintain detailed customer records, sales activity documentation, and transaction history.
• Assist management with scheduling, daily assignments, and administrative tasks.
• Participate in customer visits, expos, conferences, and other customer-facing events as needed.
• Maintain confidentiality of customer and company information.
• Follow safety procedures and support a positive work environment.

Employee Perks + Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

If you're a motivated customer service and sales professional who enjoys building relationships, solving problems, and supporting business growth, we encourage you to apply today and become part of a team making a meaningful impact!

One Associates Take for Best in the Biz

"I have worked through a lot of temp agencies, and Staffmark is by far the best one. I was contacted and placed quickly. They show true care and concern about their employees." - Kelly, Staffmark Associate

What You Will Do

As a Customer Sales Coordinator you will perform responsibilities that support the daily operations of your assigned employer while following established procedures, quality standards, and workplace safety requirements. Duties may include operating equipment, working with customers, handling materials, preparing documentation, supporting administrative activities, using technology, collaborating with team members, or completing other responsibilities appropriate to the position. Successful Customer Sales Coordinator professionals demonstrate adaptability, professionalism, attention to detail, and a commitment to producing quality work while contributing to organizational success.

A Customer Sales Coordinator performs important work that supports the daily success of an organization. This role combines communication, dependability, problem-solving, and attention to detail while contributing to safe and productive operations.

The Customer Sales Coordinator follows established procedures, completes assigned work accurately, and works collaboratively with coworkers while maintaining quality and professionalism.

This profession is well suited for individuals who enjoy learning new skills and making meaningful contributions every day.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.