Benefits:- Life Insurance
- Monthly Stipend
- Traditional IRA
You May Be a Great Fit as a Customer Retention Specialist at Jacey Moser - State Farm Agent
if: - You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 1911 15th St W Suite B Dickinson, ND 58601
At Jacey Moser - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us
.
Seeking a
Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Identify Gaps in Protection for Customers
Qualifications- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
- Within 30 days of Hire (Property/Casualty)
- Within 6 months of Hire (Life/Health)
Sign on Bonus:
- If you have Property and Casualty prior to hire: $1,500
- If you have ALL Licenses (+ Life/Health) prior to hire: $2,000
- If you get Property and Casualty within hiring: $1,000
- If you have ALL Licenses (+ Life/Health) within 30 days of hire: $1,500