Customer Rep duties: Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries. Outbound calls to follow up with, on pending jobs.
Numbers & Facts
Location
Syracuse, New York
Description
Customer Rep needs 2+ years experience
Customer Rep requires:
Onsite
Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
Outbound, inbound calling
PC savvy
MS Office savvy
Call center
Customer service
Customer Rep duties:
Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries