Customer Relations Representative - State Farm Agent Team Member

You will enhance your career while growing the agency, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Growth Specialist, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Benefits:

• 401(k) matching
• Training & development
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:
As a Growth Specialist, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while growing the agency, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Manage new quotes and campaigns for potential customers.
• Determine the gaps in current coverage to help protect the customer.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Sales experience.
• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.