Job Title: Customer Quality Engineer
Company: AISIN North Carolina
Department: Quality
Location: Durham, NC
Position Summary
The Quality Engineer will support and investigate customer quality problem investigations. They will also provide statistical information as well as accurate reporting to promote quality improvement.
Position Responsibilities
The incumbent is expected to perform the following functions that the company has determined are essential to this position:
- Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
- Contain and control issues relating to quality on the manufacturing floor
- Perform compliance and system effectiveness audits to insure adherence to company policies, procedures and customer requirements.
- Organize and present data to management for decision making.
- Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
- Works in a team environment centered on structured problem solving processes.
- Identifies and resolve problems, make process improvements and respond to internal and external customer inquiries regarding quality issues in such a manner to prevent recurrence.
- Participate in technical discussions with Supplier, Internal and Customers.
- Contributes to team effort by accomplishing related results as needed.
- Train associates in both theory and application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.
- Implement kaizens to improve quality metrics and to promote the continuous improvements of the manufacturing process
- Utilize quality tools to implement Corrective Actions to avoid the reoccurrence of quality issues
- Work with Engineering and Manufacturing in implementing customer requirements, quality standards, process requirements and measurable.
- Review, develop, document and establish QC/QA procedures
Required Skills and Abilities
Essential Skills and Experience:
- 2 years of experience in a Quality Assurance or engineering role
- Demonstrated ability to create and teach manufacturing processes, theories, and procedures
- Understand PFMEA, Statistical probability, and root cause analysis
- Demonstrated problem solving experience in an engineering role
- Knowledge of manufacturing methods and procedures
- Excellent computer skills working knowledge of Word, Excel, and PowerPoint
Education/Training/Certifications
- Bachelors of Science in Engineering or related field