Customer Quality Engineer

Michael Page International

Chicago, Illinois
3 days ago

$70,000–$90,000 Per Year
Full-time

Highlights

Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively. Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement.

Numbers & Facts

Location	Chicago, Illinois
Job Type	Full-time
Industry	Staffing/Employment Agencies
Salary	$70,000–$90,000 Per Year
Company Size	10,000 employees or more
Website	https://www.michaelpage.ca/

Description

Quality Engineer

Great opportunity to grow your quality engineering skillset. Strong compensation and world-class benefits.

About Our Client

Our client is a well-established manufacturer of precision metal fabricated and machined components serving the automotive and heavy industrial markets. Backed by a strong parent company and decades of industry success, they continue to experience steady growth and are expanding their quality team. This is an excellent opportunity to join a market leader and advance your career.

Job Description

Oversee inspection and quality control activities to prevent defects from reaching customers and reduce product returns. Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively. Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement. Maintain and control all quality assurance documentation and records. Coordinate and support internal, supplier, and external audits in accordance with customer requirements and QMS standards, serving as the primary audit representative for the organization. Lead initiatives focused on cost reduction, operational efficiency, and continuous improvement through Lean Manufacturing, Six Sigma, SPC, and related methodologies. Ensure employees receive required training and development support, including mentoring and guidance for production and maintenance personnel. Promote and uphold compliance with all plant safety, environmental, and regulatory requirements.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Bachelors Degree - Technical/Engineering degree preferred. 1-2+ years of relevant quality experience required at minimum. Knowledge of Automotive industry/IATF/TS/ISO9001 Standards. Experience working within a QMS - documentation, etc. Exposure to Statistical Process Control. Experience handling customer quality concerns in an engineering or manufacturing setting. Experience investigating quality issues and documenting findings and corrective actions. Ability to review quality-related data and identify patterns or recurring concerns. Experience working with engineering and manufacturing teams on customer issues.

What's on Offer

Base Salary 70,000-90,000 depending on experience and interviews. World class health/medical/dental coverages - several options, HSA/FSA, etc. 6% 401k match. PTO. Work/Life Balance Flexibility. Other ancillary benefits.

Job summary

Sector: Engineering & Manufacturing

Sub Sector: Quality, Technical

Industry: Industrial / Manufacturing

Where: Chicago

Contract Type: Permanent

Consultant name: Ethan Norman

Job Reference: JN-102026-7132204

About Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.