Customer Program Specialist

Essential Personnel

  • Grand Island, NE
  • 17 days ago

    Highlights

    In this role, you will serve as the primary point of contact for customers, overseeing order entry, delivery schedules, and cross-departmental coordination in a fast-paced environment. #CustomerProgramSpecialist #AccountManager #EssentialPersonnel #GrandIslandJobs #NowHiring.

    Numbers & Facts

    LocationGrand Island, NE

    Description

    Are you a proactive problem-solver who enjoys building strong client relationships and working alongside production teams? Essential Personnel is seeking a dedicated Customer Program Specialist for a leading contract manufacturing company in Grand Island, NE! In this role, you will serve as the primary point of contact for customers, overseeing order entry, delivery schedules, and cross-departmental coordination in a fast-paced environment.

    Requirements for Customer Program Specialist:

    • 5+ years of customer program experience in a manufacturing environment

    • Willingness to work on the shop floor alongside manufacturing operations

    • Strong Excel and Microsoft Office skills; ERP experience (Syteline) preferred

    • Proven ability to de-escalate issues and communicate effectively under pressure

    Responsibilities for Customer Program Specialist:

    • Serve as the main point of contact for customer inquiries regarding orders, pricing, and schedules

    • Manage purchase orders, verify quantities, and proactively communicate delays

    • Collaborate with planning, engineering, purchasing, and production teams

    • Investigate shipment discrepancies, coordinate corrective actions, and resolve complaints

    • Maintain accurate customer records and administrative reports in Syteline (ERP)

    Benefits Offered for Customer Program Specialist:

    • Quarterly Profit Sharing and 401(k) with company match

    • Comprehensive Medical, Dental, Vision, and Life Insurance

    • Paid time off, 80 hours of paid holidays, and career advancement opportunities

    While Working for Essential Personnel:

    • Weekly pay- direct deposit

    • Holiday Bonus paid to eligible employees

    • Health insurance

    • Vision Insurance

    • Dental Insurance

    #CustomerProgramSpecialist #AccountManager #EssentialPersonnel #GrandIslandJobs #NowHiring

    INDGIB Ready to Take the Next Step?

    Don't miss out! Apply today!

    (Essential Personnel is an equal opportunity employer and affirmative action employer.)

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