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Customer Operations Manager (41594)

Hertz

  • St. Louis, Missouri
  • 4 days ago
  • $50,000

Highlights

Join Hertz as a Customer Operations Manager and play a key role in delivering exceptional customer experiences while leading a high-performing team. You'll oversee daily airport operations, coach frontline employees, drive revenue growth, and create a culture of accountability and engagement.

Numbers & Facts

LocationSt. Louis, Missouri
IndustryTravel, Transportation and Tourism
Salary$50,000
Company Size10,000 employees or more
Year Founded1918
Websitehttp://www.hertz.com

Description

Join Hertz as a Customer Operations Manager and play a key role in delivering exceptional customer experiences while leading a high-performing team. You'll oversee daily airport operations, coach frontline employees, drive revenue growth, and create a culture of accountability and engagement.

Salary: Starting at $50,000 annually and company vehicle.

What You'll Do:
  • Lead daily customer and operational activities.
  • Coach, develop, and inspire frontline teams.
  • Deliver outstanding customer service and resolve escalated concerns.
  • Drive sales of value-added products and services.
  • Improve productivity, efficiency, and operational performance.
  • Support recruiting, training, and employee development.

What We're Looking For:
  • 1-3 years of leadership, customer service, or operations experience.
  • Hospitality, travel, retail, or car rental experience preferred.
  • Strong communication, problem-solving, and leadership skills.
  • Ability to thrive in a fast-paced environment and motivate teams.
  • High School Diploma required.

Why Hertz?
  • Up to 40% off Hertz rentals.
  • Medical, Dental & Vision Benefits.
  • 401(k) with Company Match.
  • Paid Time Off & Parental Leave.
  • Tuition Assistance.
  • Career Growth Opportunities.
  • Employee Discounts and Perks.

Lead People. Elevate Service. Drive Results. Apply today and build your career with Hertz.

About Company

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

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