Customer Itinerary Success Planner

Triptasticadventures

  • Jacksonville, Florida
  • 18 days ago
  • Remote

    Highlights

    We are seeking candidates to expand our remote team and are seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

    Numbers & Facts

    LocationJacksonville, Florida (
    Remote
    )

    Description

    Role Overview
    We are seeking candidates to expand our remote team and are seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

    This opportunity is ideal for applicants who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

    Key Responsibilities
    Assist clients with coordinating personalized service arrangements
    Research and compare available options to meet client preferences
    Confirm reservations and ensure accuracy of details
    Provide clear, professional communication via email and phone
    Support updates, modifications, and service-related inquiries
    Maintain accurate records and documentation
    Complete required training

    What We Offer
    100% remote setting
    Flexible scheduling options
    Ongoing training and professional development
    Collaborative team environment

    Qualifications
    Authorized to work in the US, UK, Mexico, Australia, or Spain
    Strong written and verbal English communication skills
    Reliable internet connection and smartphone (computer strongly recommended)
    Strong customer service skills 

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