Immediate need for a talented
Customer Insights Analyst – Retail / Consumer Analytics. This is a
06+ Months Contract opportunity with long-term potential and is located in
Dallas, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-25491
Pay Range: $40 - $42/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment.)
Key Responsibilities:- Analyze customer, shopper, retail, and business data to identify meaningful trends, patterns, opportunities, and insights.
- Support internal business users in effectively using customer insights and analytics tools.
- Help drive adoption and usage of customer analytics platforms across assigned user groups.
- Translate analytical findings into clear, actionable business recommendations.
- Support insights related to customer retention, shopping trips, basket growth, assortment, pricing, and promotions.
- Interpret dashboards, reports, and analytical outputs and explain findings to business stakeholders.
- Create compelling presentations, reports, and business case studies that communicate customer and business insights.
- Provide user support, training, coaching, and enablement to help business teams get greater value from analytics.
- Gather feedback from business users and identify opportunities to improve the user experience and adoption of analytics solutions.
- Develop ad hoc analyses and reporting to address business questions and stakeholder needs.
- Partner with internal teams, vendors, and other stakeholders to support customer insights and business initiatives.
- Track and communicate metrics related to platform usage, adoption, customer satisfaction, and business impact.
- Present findings to stakeholders in a clear, concise, and business-friendly manner.
- Support retail/FMCG/consumer analytics initiatives and help convert data into actionable business decisions
Key Requirements and Technology Experience:- 2–3+ years of experience in customer insights, retail analytics, consumer analytics, business insights, sales analytics, marketing analytics, or a related field.
- Retail, FMCG/CPG, convenience retail, consumer products, or similar industry experience strongly preferred.
- Strong ability to analyze data and translate findings into business insights.
- Experience interpreting dashboards, reports, and analytical outputs.
- Strong Excel and PowerPoint skills.
- Experience with Power BI, Tableau, or another BI/data visualization tool preferred.
- Strong presentation and communication skills.
- Comfortable working with business users and non-technical stakeholders.
- Strong stakeholder management and relationship-building skills.
- Ability to manage multiple requests, priorities, and ad hoc analytical assignments.
- Ability to explain analytical concepts and findings in simple, business-friendly language.
- Experience with Circana / IRI, Nielsen/NielsenIQ, Kantar, or similar consumer/retail data platforms.
- Shopper or customer insights experience.
- Retail/FMCG/CPG analytics experience.
- Customer segmentation or shopper behavior analytics.
- Assortment analytics.
- Pricing and promotion analytics.
- Customer success, user enablement, onboarding, or analytics-platform adoption experience.
- Experience creating business case studies and executive presentations.
Our client is a leading
IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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