Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel

We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Purpose

• Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.

Key Responsibilities

• Conduct research and analysis on customer needs, market trends, and competitive activity.

• Execute rapid testing protocols with real and synthetic customers to validate concepts.

• Synthesize findings into actionable recommendations for prioritization and launch.

• Collaborate with design, product, customer insights, and marketing functions to shape propositions.

• Drive and assist in building business cases for high-priority growth opportunities

What Success Looks Like

• Producing insight and recommendations that directly shape client growth decisions.

• Effectively applying proprietary methods to accelerate and de-risk validation.

• Building skills in structured problem-solving and client engagement.