Customer Experience Travel Consultant

Hopesglobalgetaways

  • Fernley, Nevada
  • 17 days ago
  • Remote

    Highlights

    In this role, you will assist clients with travel planning support, reservation coordination, and trip-related customer service while helping create a smooth and enjoyable booking experience. Assist clients with planning vacations, cruises, resort stays, and customized getaway experiences.

    Numbers & Facts

    LocationFernley, Nevada (
    Remote
    )

    Description

    Join Our Growing Remote Team

    We are looking for motivated and people-oriented individuals to join our expanding remote team as Customer Experience Travel Consultants. In this role, you will assist clients with travel planning support, reservation coordination, and trip-related customer service while helping create a smooth and enjoyable booking experience.

    This position is ideal for individuals who enjoy helping others, staying organized, and working independently in a flexible remote environment. No prior travel experience is required training, tools, and ongoing support are provided for qualified candidates.

    What You'll Do

    • Assist clients with planning vacations, cruises, resort stays, and customized getaway experiences
    • Research travel options, accommodations, transportation, and package opportunities using company-approved systems
    • Review reservation details and itinerary information to help ensure accuracy and completion
    • Provide professional recommendations and travel support based on client interests, schedules, and budget preferences
    • Communicate with clients through email, phone, and digital messaging platforms
    • Help manage booking updates, itinerary changes, and customer support requests
    • Maintain organized booking records, travel confirmations, and client documentation
    • Participate in virtual onboarding, team meetings, and continued learning opportunities

    What We Offer

    • Fully remote opportunity
    • Flexible scheduling structure
    • No experience required training provided
    • Access to travel discounts, incentives, and supplier perks
    • Supportive and collaborative team environment
    • Opportunities for professional growth and advancement

    Qualifications

    • Strong communication and customer service abilities
    • Ability to multitask and stay organized in a remote work setting
    • Comfortable using computers, online systems, and communication tools
    • Reliable internet connection required
    • Self-motivated with strong attention to detail
    • Must be at least 18 years of age
    • Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain, or other approved regions

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