Job Overview:
Pay Range: $27.00hr - $29.00hr
Requirement/Must Have:
- High degree of mathematical and analytical competency.
- Proficiency in Google Sheets and/or Excel.
- Ability to handle confidential and sensitive information and records with a high degree of discretion, diligence, and sound judgement.
- Excellent problem solving and analysing skills.
- Ability to adapt to change positively, thrive in a matrixed work environment, and effectively manage competing demands.
- Completed or pursuing a bachelor's Degree in a related discipline or equivalent hands-on experience (Accounting, Finance, Operations).
Responsibilities:
- Support the global Customer Experience Organization in commission related matters, including administering documentation, performing calculations, and proposing process improvements.
- Assist with the maintenance and calculations for Customer Experience Incentive program and seller plans for global team members.
- Partner with other Compensation team members to solve Customer Experience compensation-related business problems.
- Support process improvement efforts around the compensation planning and maintenance process.
- Identify and resolve problems promptly and gather and analyze information skillfully.
- Demonstrate professionalism, discretion, and sound judgment in interactions with co-workers, customers, vendors, and others.
Nice to Have:
- Experience with BI tools and/or compensation management software.
Skills:
- Salesforce reporting and analytics.
- Customer Experience / Customer Success Operations.
- Data analysis and reporting.
- Advanced Excel.
- Commission plan administration.
- Strong verbal and written communication skills.
- Stakeholder management skills.
- Experience supporting cross-functional business operations.
- Google Sheets.
- Mathematical competency.
- Analytical competency.
Qualification And Education:
- Uses ethical principles to guide decisions and actions.
- Demonstrates honesty and integrity in managing people and resources.
- Treats others with respect, fairness, and concern for their welfare.
- Extremely well-organized team player.
- Remains open to others' ideas and exhibits a willingness to try new things.
- Adapts to changes in the work environment, manages competing demands, and deals with frequent change, delays, or unexpected events.
- Excellent communication and presentation skills.
- Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.