Customer Experience Associate - Unlimited Biking Hilton Head Island, SC

Unlimited Biking

  • Hilton Head Island, SC
  • 30+ days ago

    Highlights

    This is a fast-paced, high-energy role combining customer interaction, light operations, and teamwork. You'll be the face of Unlimited Biking — helping guests have an amazing experience from the moment they walk in to the moment they ride out.

    Numbers & Facts

    LocationHilton Head Island, SC

    Description

    About the Role

    You'll be the face of Unlimited Biking — helping guests have an amazing experience from the moment they walk in to the moment they ride out.

    This is a fast-paced, high-energy role combining customer interaction, light operations, and teamwork. If you like being around people, staying active, and working in a fun environment — this is for you.

    What You'll Do

    • Welcome and check in guests quickly and professionally
    • Help customers choose the right bikes and experiences
    • Upsell tours and add-ons (and earn more doing it)
    • Set up bikes and make sure everything is ready to ride
    • Keep the store organized, clean, and running smoothly
    • Work closely with your team to handle high customer volume

    Why This Job Is Different

    • You're not stuck behind a desk — you're part of the experience
    • Fast-paced days go by quickly
    • Great team environment (no dead energy)
    • Opportunity to grow into leadership roles
    • Work in one of the most fun tourism environments

    Who You Are

    • Outgoing, positive, and comfortable talking to people
    • Quick on your feet and able to multitask
    • Reliable and team-oriented
    • Enjoy being active (this is not a sit-down job)
    • Customer service or sales experience is a plus

    Schedule

    • Flexible scheduling available
    • Must be available weekends
    • More hours available during peak season

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