Highlights

Join our team as a Customer Experience Agent and help deliver exceptional service to customers while building valuable experience in a fast-paced, professional environment. Experience with email/chat support, Excel, or bilingual skills is a plus.

Numbers & Facts

LocationEaston, PA
IndustryStaffing/Employment Agencies
Company Size10 to 19 employees
Websitehttp://Expresspros.con/waxahachietx

Description

Customer Experience Agent

Looking for a customer-focused role where you can make an impact every day? Join our team as a Customer Experience Agent and help deliver exceptional service to customers while building valuable experience in a fast-paced, professional environment.

START DATE: 12/10/2026

Shift: Mon-Fri 11:30am-8:00pm

What You'll Do

  • Assist customers with account and product-related questions
  • Handle inbound and outbound calls while providing outstanding service
  • Document customer interactions and complete service requests accurately
  • Support customer retention and outreach initiatives
  • Work in a collaborative, high-energy call center environment

What We're Looking For

  • High school diploma or GED
  • Previous call center experience required
  • Strong communication and computer skills
  • Ability to multitask and remain organized in a fast-paced setting
  • Financial or banking experience is a plus
  • Experience with email/chat support, Excel, or bilingual skills is a plus

Why Apply?

  • Stable, customer-focused role
  • Opportunity to grow your customer service and professional skills
  • Supportive team environment
  • Fast-paced work with opportunities to make a difference every day

You should be proficient in:

  • Customer Service

Benefits

401K, Employee Referral Program, Life Insurance

About Company

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

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