Highlights
The customer engagement analytics analyst is responsible for collaborating with divisions to identify and leverage segmentation analytics around customer opportunities, defining and developing dashboards for common demand and customer engagement KPIs, and supporting demand planning and customer engagement initiatives. Manage the Supply Chain initiatives engagement with the customers focusing on Order-To-Invoice efficiency, and service KPI such as Case fill,On shelf availability Closely works with the regional teams on collaborative planning with customers.
Numbers & Facts
| Location | Overland Park, KS |
| Industry | Consumer Packaged Goods Manufacturing |
| Company Size | 10,000 employees or more |
| Website | https://www.colgatepalmolive.com/en-us |
Description
Customer Engagement Analyst Intern Job Details | Colgate-Palmolive Company
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Job Description
A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.
Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.
We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.
A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title: Customer Engagement Analyst Intern
Travel Required?: Travel - up to 10% of time
Posting Start Date: 9/10/26
Hybrid
No Relocation Assistance Offered
Job Number #175971 - Overland Park, Kansas, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Position Overview
The customer engagement analytics analyst is responsible for collaborating with divisions to identify and leverage segmentation analytics around customer opportunities, defining and developing dashboards for common demand and customer engagement KPIs, and supporting demand planning and customer engagement initiatives. Working with the Demand Planners & Customer Service/ Engagement team to support analytics and projects
Key Responsibilities
Work with regions and support subsidiaries use of analytic tools
Deliver analysis that provides insights for improving customer data & collaboration
Support and coordinate new tools implementation, innovations and processes; implementation like Data Studio, Big Query, Snowflake & Domo and Sigma
Manage, update and share standardized analytics and reports to the subsidiaries and divisional CS& L team
Communicates frequently with the Regional CBS Leadership team and Local CS&L on service KPI achievement and important customer engagement steps
Support the regions on customer inventory tracking
Align data analytics initiatives with organizational goals and transformation objectives
Lead the collection, analysis, and interpretation of data to support decision-making
Collaborate with regions to understand their needs and requirements
Ensure the integration of analytics solutions with existing systems and processes.
Facilitate training and communication to ensure smooth transitions and adoption of new tools, dashboards
Oversee master data management and ensure data integrity within supply chain processes.
Identify and implement process improvements related to master data in the supply chain to enhance operational efficiency.
Manage the Supply Chain initiatives engagement with the customers focusing on Order-To-Invoice efficiency, and service KPI such as Case fill,On shelf availability Closely works with the regional teams on collaborative planning with customers
Required Qualifications
Currently pursuing a degree in Computer Science, Data Science, Information Systems, Supply Chain Management, or a related field.
Must be available to work hybrid at our Overland Park, KS office location throughout the entire internship.
Must be available to work 20 hours/week during the academic semester
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Preferred Qualifications
Knowledge of analytics tools such as Domo, Sigma,
Experience in create dashboards in DOMO, Google Business Suite, Sigma Computing tools
Knowledge of working massive data and simplification
Travel Requirements
- Up to 10%
Compensation and Benefits
Salary Range $ - $ USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
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About Company
The small soap and candle business that William Colgate began in New York City early in the 19th century is now, more than 200 years later, a truly global company serving hundreds of millions of consumers worldwide. Throughout this history, Colgate people and Colgate values have been at the heart of our success.
Today, Colgate focuses on four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate now sells its products in over 200 countries and territories worldwide.