Customer Certification Program Manager

Tranzeal Inc.

Carpinteria, CA

JOB DETAILS
SKILLS
Biology, Business Process Management, Cross-Functional, Customer Support/Service, Internal Audit, Interpret Regulations, Maintain Compliance, Manufacturing, Manufacturing Systems, Manufacturing/Industrial Processes, Medical Equipment, Multitasking, Organizational Skills, People Management, Process Improvement, Product Design, Product Reviews, Product Strategy, Project/Program Coordination, Project/Program Management, Regulations, Regulatory Compliance, Requirements Management, SAP, Technical Writing, Time Management, Training/Teaching, User Documentation
LOCATION
Carpinteria, CA
POSTED
2 days ago
Title-Customer Certification Program Manager
Location- 1050 Cindy Lane, Carpinteria, CA, 93013


Work Schedule (Shift/Work Hours):ONSITE
Mon - Fri
40 hours


We are seeking a Customer Certification Program Manager to support a critical SAP transition initiative. Following SAP go-live, customer specification processes that were previously automated will move to a manual workflow, creating a need for additional support during SAP stabilization and hypercare.
Key Responsibilities:
Manage customer specification tracking, review, and approval processes
Support SAP stabilization and post-go-live activities
Coordinate new customer specifications and process improvements
Partner with cross-functional teams to ensure timely processing and compliance
Help optimize customer specification workflows within SAP

Preferred Qualifications:
SAP experience required
Program coordination, project coordination, or business process management experience
Experience working with customer specifications, quality systems, or manufacturing processes
Strong organizational skills and ability to manage multiple priorities
Manufacturing, chemical, life sciences, medical device, or regulated industry experience preferred


Please submit qualified candidates with relevant SAP and process management experience.



Job Information
Job Taxonomy:CW Contingent Worker - Customer Certification Program Manager
Job Title:Customer Certification Program Manager
Job Description:Job Description
CW - Customer Certification Program Coordinator
Implements operational goals to execute product compliance strategies, policies, and processes, ensuring the companys products meet regulatory standards and compliance certifications are obtained and maintained.
Participates in product design reviews, identifies and interprets applicable regulatory standards and requirements, and provides guidance and training to prevent compliance issues from the initial product design throughout production and delivery of the final product.
Contributes to product labeling accuracy and consistency by standardizing compliance-related labeling (e.g., warnings, certifications, language requirements).
Performs internal audits on technical documentation (e.g. declarations of conformity and material certifications) to ensure all records are current and audit-ready.
Coordinates both internal testing and external testing, and maintains all documentation.
Ensures suppliers comply with domestic and international requirements.
Communicates with internal and external parties, including suppliers and regulatory bodies, to provide information and support, requiring explanation and engagement.

About the Company

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Tranzeal Inc.