Customer Care Specialist - Home Care Billing

Valley Children's Hospital

  • Fresno, California
  • 2 days ago

    Highlights

    The Customer Care Specialist processes Home Care orders, as well as manages special needs in regard to equipment and supplies, as they arise. Obtains required prescriptions and authorizations from patient's doctor and insurance for supplies and equipment required, and fills monthly supply orders as needed.

    Numbers & Facts

    LocationFresno, California

    Description

    Job Summary:

    The Customer Care Specialist processes Home Care orders, as well as manages special needs in regard to equipment and supplies, as they arise. Receives and acts on incoming calls regarding queries or requests for enteral, respiratory, and other supply service requests. Obtains required prescriptions and authorizations from patient's doctor and insurance for supplies and equipment required, and fills monthly supply orders as needed.

    Qualifications:


    Education
    • High School Diploma/G.E.D. (required)

    Work Experience
    • Minimum one (1) year Related experience. (required)
    • Minimum two (2) years Related experience. (preferred)

    Skills and Abilities
    • Bilingual Skills Spanish Speaking preferred.
    • Computer Skills

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Compensation Range:

    $25.36 - $36.70

    Workshift:

    Position Exempt:

    No

    FTE %:

    100

    Scheduled Weekly Hours:

    40

    Daily Hours:

    8

    Have Questions?

    Call Recruitment Services at 559-353-7071 or email us at recruiting@valleychildrens.org
    Disclaimer: Final compensation will be dependent upon skills and experience.

    Similar Jobs