Customer Care Representative - WFH

Spade Recruiting

  • denver, CO
  • 30+ days ago

    Highlights

    After families enroll, you’ll continue supporting them — answering questions, providing clarity, and ensuring they feel confident in their decisions. We’re a modern insurance organization built differently — people-centered, technology-driven, and committed to growth.

    Numbers & Facts

    Locationdenver, CO

    Description

    About Us

    We’re a modern insurance organization built differently — people-centered, technology-driven, and committed to growth. Our mission is to serve working families with dependable life and supplemental coverage while creating real opportunity for our team. Flexibility, purpose, and long-term development aren’t just ideas here — they’re how we operate every day.

    The Opportunity

    You’ll play a central part in delivering an outstanding client experience. After families enroll, you’ll continue supporting them — answering questions, providing clarity, and ensuring they feel confident in their decisions. Your work helps make insurance simple, understandable, and empowering.

    What You’ll Do

    • Build and strengthen long-term relationships with clients

    • Guide families through policy details, updates, and claims processes

    • Clearly explain benefits so clients fully understand their coverage

    • Work alongside leadership to ensure seamless onboarding and ongoing support

    • Serve as the primary contact for service-related questions and needs

    What We’re Looking For

    • Strong communication skills and a genuine desire to help others

    • Comfortable using technology and working in a remote environment

    • Organized, proactive, and self-motivated

    • Customer service or insurance experience is helpful, but not required

    • Legally authorized to work in the U.S. or Canada

    What You’ll Receive

    Remote Flexibility: 100% work-from-home with adaptable schedulingConsistent Pay: Weekly compensation plus performance incentivesOngoing Development: Structured training and mentorshipGrowth Potential: Advancement based on performanceSupportive Culture: A purpose-driven team that values collaboration and shared success

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