Customer Care Representative

The Customer Care Representative at Hach (Valero) is responsible for managing customer onboarding, supplier qualification, and compliance documentation, acting as the main point of contact for customer and corporate information requests. The role involves coordinating cross-functional teams, supporting sales and service teams, and ensuring accurate, timely responses to inquiries. Candidates must have a high school diploma or equivalent, at least two years of customer service experience, and proficiency in Microsoft Office. Advanced training or proficiency in Oracle, Salesforce, Dodge, or Quote Tool is desirable. The position is based in Loveland, CO, and offers a salary range of $29.00-$30.00 USD per hour, along with comprehensive benefits. The role requires strong problem-solving abilities, attention to detail, and the capacity to manage multiple priorities in a fast-paced environment.