Join a Team That Values Stewardship, Stability & Solutions
Are you someone who enjoys helping people, staying organized, and problem solving? Do you thrive in a fast-paced environment where every day brings new opportunities to make a difference?
We are looking for a Customer Care Representative (CCR)/Dispatcher who is passionate about delivering exceptional customer service while supporting our field technicians and office team. This is more than an administrative role – it’s an opportunity to build relationships, solve problems, and help our customers receive outstanding service.
What You’ll Do:
As our Customer Care Representative, you will:
- Answer incoming customer calls with professionalism and empathy.
- Schedule and coordinate service appointments.
- Dispatch technicians efficiently to meet customer needs.
- Communicate updates between customers and field staff.
- Maintain accurate customer records and work orders.
- Follow up on completed services and customer concerns.
- Help keep daily operations running smoothly through organization and teamwork.
What We’re Looking For
Our ideal candidate is:
- Friendly, positive, and customer-focused.
- Organized with excellent attention to detail.
- Able to multitask in a fast-paced environment.
- A strong communicator, both verbally and in writing.
- Comfortable using computers and scheduling software.
- Dependable, professional, and accountable.
- A team player who enjoys helping others succeed.
- Customer service, dispatching, or office administration experience is preferred, but we’re willing to train the right person with the right attitude.
Our Core Vales:
Stewardship:
- We take ownership of our work, treat people with respect, and use our time and resources wisely.
Stability:
- We build trust through consistency, dependability and professionalism.
Solutions:
- We approach every challenge with a positive attitude, collaborate with others, and look for the best outcome for our customers.
Why You’ll Love Working Here:
- Supportive, team-oriented culture.
- Opportunity to make a meaningful impact every day.
- Stable, growing company.
- Ongoing learning and professional development.
- A workplace where our values guide how we serve our customers and one another.
If you’re looking for more than just a job-if you’re looking to be part of a team that values integrity, reliability and problem-solving--we’d love to hear from you.
Apply today and become part of a team committed to Stewardship, Stability and Solutions.