Customer Care Assistant

ScholarTrip is hiring a Customer Care Assistant to support customers with travel-related questions and requests. This is a remote position open to candidates in Baton Rouge, LA. Full-time and part-time schedules are available. Pay: $22–$27/hour. No previous experience is required. Training is provided.

Duties • Respond to customer questions by phone and email. • Assist with travel and booking requests. • Provide clear information about travel services. • Help customers with itinerary changes. • Update customer records and case notes. • Escalate complex issues when needed.

Qualifications • High school diploma or equivalent. • Strong written and verbal communication. • Basic computer and typing skills. • Good organizational abilities. • Strong attention to detail. • Ability to work independently from home.

Extra Skills (Optional) • Previous customer service experience. • Familiarity with travel booking platforms. • Experience with CRM or support tools.

Benefits • Competitive pay of $22–$27/hour. • Full-time or part-time schedules. • Remote work opportunity. • Paid training and onboarding. • Paid time off for eligible employees. • Career development opportunities.

Join ScholarTrip and help travelers receive friendly and dependable support. We welcome motivated candidates who enjoy helping people and are ready to learn.