Customer Booking Consultant

Remote | Flexible Schedule | Training Provided

Position Overview

We're looking for organized, customer-focused individuals to help clients navigate booking requests, compare options, and keep important details organized throughout the process.

As a Customer Booking Consultant, you'll assist with research, reservations, confirmations, follow-up, and customer communication. Some requests may also involve accommodations, transportation, activities, or other itinerary-related arrangements.

This role is a good fit for someone who enjoys helping people make decisions, researching options, and providing dependable support from inquiry through confirmation.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Communicate with customers about dates, preferences, and booking needs
• Research and compare available options
• Assist with reservations and confirmation details
• Provide clear updates and next-step information
• Follow up on pending requests or missing information
• Maintain accurate customer records
• Help with changes, adjustments, or special requests
• Support accommodation, transportation, activity, or itinerary details
• Review information for accuracy before arrangements are finalized

What We're Looking For

You may be a strong fit if you are:

• Professional and comfortable communicating with customers
• Organized and detail-oriented
• Reliable with follow-through
• Comfortable managing multiple requests
• Confident using email and online systems
• Able to research information independently
• Adaptable when availability or plans change
• Self-motivated in a remote environment
• Willing to learn new tools and processes

Experience in customer service, reservations, hospitality, sales support, scheduling, administration, or client relations can be helpful, but it is not required.

What the Role Offers

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital booking and planning tools
• Experience in customer service and reservation coordination
• Opportunities to strengthen communication and organizational skills
• Growth potential based on performance and consistency

Location Eligibility

Applicants must be located in an eligible region, including:

United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions.

Hiring Process

Selected applicants will be invited to a live interview where we'll review the company, position responsibilities, compensation structure, training, support, and next steps.

Candidates will also have time to ask questions about the role.

Apply

If you're dependable, organized, comfortable working with customers, and interested in a remote role involving bookings, reservations, customer support, and light itinerary coordination, we encourage you to apply.