Aerospace and Defense, Analysis Skills, Billing, Contract Management, Contract Requirements, Customer Relations, Customer Support/Service, Defense Federal Acquisition Regulations (DFAR), Detail Oriented, Government Contracts, Military, Order Processing, Problem Solving Skills, Regulatory Compliance, Repair Orders, Risk, SAP, Sales Management, State Laws and Regulations, Team Player, Time Management, United States Citizen
Customer Account Specialist
Location: Phoenix, AZ
Job ID: #72600
Pay Range: $28-36 - W2 hourly
Duration: 12 months contract
Job Description:
Candidate should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues.
Required Qualificaitons:
- High level of computer transactions daily, administering 200+ orders at any given time
- Proven ability to maintain accuracy in a dynamic environment
- Customer interaction management, both internal and external
- Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
- Managing, interpreting, and executing customer contractual requirements
- Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
- Determining validity and disposition of warranty claims
- Adhering to Global Trade compliance regulations
Preferred Qualifications
- SAP proficient
- MRO Customer Account Management
- US Government Repair Contract Administration
- FAR's and DFAR's
- CAV
- PIEE
US Citizen candidates only
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law.
Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.
Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.
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Butler America Aerospace LLC